Terms of Service

Welcome to Thirsty Squirrel. By purchasing from our site, using our products, or interacting with us, you agree to the following Terms of Service. Please read them carefully.

1. Who We Are

Thirsty Squirrel is an Australian-based brand that designs and sells storage gear, safety wear, and hydration solutions built for real people doing real work. Our products are designed to help you carry what you need, stay ready, and show up with style.

2. Using Our Site & Services

By accessing our website or purchasing our products, you agree that:

• You're at least 18 years old or have permission from a parent/guardian
• You're using our products for personal or business use, not for illegal or unauthorised purposes
• You won't copy, reproduce, or misuse our content, images, or designs

We reserve the right to refuse service to anyone at any time for any reason, especially if it breaches these terms.

3. Orders, Pricing & Availability

We do our best to make sure product descriptions, pricing, and availability are accurate, but:

• Prices may change without notice
• Products may sell out or be discontinued
• We reserve the right to limit or cancel orders at our discretion

If we make a change or cancel your order, we'll contact you via email or phone.

4. Returns & Refunds

Our Returns & Refunds Policy is available [insert link or location]. We're committed to being fair and upfront — if something's not right, we'll help you sort it.

5. Shipping & Delivery

Shipping times are estimates and may vary based on location, carrier delays, or stock levels. Once a product leaves our hands, we're not responsible for delays caused by shipping providers — but we'll always help track and follow up where possible.

6. Intellectual Property

All branding, logos, product designs, and original content on this site are owned by Thirsty Squirrel. You can't reproduce, sell, or use them without permission — but if you want to collab, we're always open to a chat.

7. Liability & Safety

We design all products to meet safety and quality standards (including applicable Australian standards, where relevant). However:

• You use our products at your own risk
• We're not liable for any indirect, incidental, or consequential damages arising from misuse or unexpected product performance
• Always follow safety instructions and wear PPE as required

8. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website. Your continued use of our products and services means you agree to the updated terms.

9. Contact Us

Got questions? Hit us up:

Sales@thirstysquirrel.com.au

ABN: 76680123460

We're real people. We'll reply.